Frequently Asked Questions

How are our costs calculated?
Document destruction fees are calculated on a “per container” basis. Rather than charge by the hour, we charge a flat fee to come to your business, pick up a container, and destroy its contents.

Why is “per-minute” pricing to be avoided?
Per-minute or per-hour pricing should be avoided since it is impossible for you to control the productivity of the technician.

Will we need the large tote containers or the under-desk consoles?
You may need either a tote or a console or both. To help you decide, a professional consultant will do a free site evaluation to help you determine the best way to service your account.

What is your lead time?
Our lead time is approximately 2 days. If you call us before noon on Monday, we can normally schedule your service for Wednesday or sooner. To keep things simple, we would prefer to schedule a regular stop for your business at a time convenient for you. Since we handle transportation of the materials to be destroyed there will be little or no interruption of your business operation.

Do we need to sort out things like paperclips?
Amazingly, our vehicles and destruction systems are so powerful things like paperclips and notebooks do not have to be sorted out.

How do we get a Certificate of Destruction?
Upon completion of services, our driver will sign off and present you with a certificate of destruction. If you prefer it to be mailed to a separate location we can do that as well.

How are payments handled?
Michigan Shredding accepts MasterCard, VISA, Cash, and Company Check for payment. You can pay at the time services are rendered or we can invoice your company.